Consent

By accessing and using this website, you consent to our Privacy Policy and agree to the terms described here.

Information We Collect

Depending on how you interact with our site, we may gather the following types of information:
Details you voluntarily share (like name, email, or phone number)
Data submitted during account registration or form submissions
Messages, attachments, or feedback you send us
Each time we request information, we’ll clearly explain why it’s needed and how it will be used.

How We Use Your Information

We may use collected data to:
Operate, improve, and maintain the website
Personalize your browsing experience
Analyze usage patterns to enhance site performance
Develop and introduce new tools or features
Communicate updates, support responses, or optional promotional offers
Protect users and prevent security threats

Log Data

Like most online services, SkyLumia.cloud uses log files to track basic visitor activity. These logs may include:
IP address
Browser type and version
Internet Service Provider (ISP)
Pages visited and time spent
Date and time stamps
General click activity
This technical information is not linked to personally identifiable data and is used solely for analytics, security, and site optimization.

Cookies & Advertising

Some parts of our website or third-party partners may use cookies, analytics tools, or tracking technologies to deliver relevant ads and measure performance. These tools may automatically collect technical details but do not grant us access to your private data. You can manage or disable cookies anytime in your browser settings.

Your Rights (GDPR – EU Users)

If you are based in the European Union, you are entitled to:
Access a copy of your personal data
Request corrections or updates
Ask for deletion or restriction of processing
Object to specific uses of your information
Request data portability to another service
To exercise any of these rights, simply contact us through our support email.

Children’s Privacy

We do not knowingly collect personal information from anyone under the age of 13. If a parent or guardian believes that their child has shared data with us, please contact us immediately so we can take prompt action to remove it.

Policy Updates

From time to time, we may revise this Privacy Policy to reflect new practices or legal requirements. Any updates will be effective immediately upon posting. We recommend reviewing this page occasionally to stay informed of any changes.

Contact Us

If you have any concerns, questions, or feedback regarding this Privacy Policy or how we manage your data, please reach out to us. Our team is always available to assist.